Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or curious why a site is ranked where it is? This page covers how to reach the team behind supersonicelectronic.com and what we can realistically help with.
How to Reach Our Team
The best way to contact us is by email at [email protected]. We read every message that comes in and aim to reply within two working days. A brief note on what your message concerns — a review correction, a bonus question, a partnership enquiry — helps us route it to the right person and get back to you faster.
We do not currently offer live chat or phone support for site visitors. If you are looking for customer support from a specific casino operator, that is handled by the operator directly through the support channels listed on their own site, not by us.
What We Can Help With
- Review accuracy — If something in one of our write-ups on Raging Bull, Uptown Aces, Ignition, or any other site we cover looks outdated or incorrect, tell us. We rely on reader feedback to keep our comparisons current.
- Bonus terms and wagering questions — If a promotion described on our site is confusing, let us know which offer and we will clarify what we found in our research, including deposit match percentages, free spin counts and wagering requirements.
- Ranking and methodology questions — If you want to understand why one online casino sits above another in our New York rankings, we are happy to explain the criteria behind it.
- Editorial and partnership enquiries — If you represent a gaming operator, affiliate network, or media outlet, introduce yourself and outline what you have in mind. Commercial relationships never influence how a site is ranked.
- General site feedback — Broken links, unclear pages, or topics you would like to see covered are all welcome.
What We Cannot Do
We are an independent comparison and review resource, not a casino operator, a payment processor, or a licensing body. That means we cannot:
- Process deposits, withdrawals, or account issues on behalf of any casino — those requests go to the operator's own support team
- Confirm or dispute a specific win, loss, or account decision made by a third-party site
- Offer legal, tax, or financial advice — for anything tied to your specific situation, consult a licensed professional
- Facilitate account verification or KYC checks — those are handled directly between you and the operator you have signed up with
A Note on Where We Cover Real-Money Play
New York currently regulates online sports betting, but licensed real-money online casino gaming is not yet legal within the state. Our reviews and rankings reflect sites as they actually operate, and we flag licensing and eligibility clearly on every review rather than implying legal status where it does not exist. If you have a question about eligibility for a specific site featured on this page, ask us directly and we will point you to what we know.
Readers who are researching options outside standard state licensing structures may also find our page on Best Non GamStop Casinos 2026 useful for further context on how different regulatory approaches work.
If You or Someone You Know Needs Support
If gambling has stopped being enjoyable and started feeling like a problem, please mention this when you contact us and we will point you toward appropriate resources. You can also reach the National Council on Problem Gambling helpline at 1-800-GAMBLER, or New York's HOPEline at 1-877-8-HOPENY, at any time. These services are free, confidential, and available whether or not you have used any site we review. All content on supersonicelectronic.com is intended for adults aged 21 and over.
Before You Write In
A few quick checks can save you time:
- If your question is about a specific bonus, note the exact offer name so we can find the right terms quickly
- If you are reporting an account or payout issue with an operator, contact that operator's support team directly first — we cannot intervene in individual transactions
- If you are flagging outdated information, tell us which page and what you believe has changed
Whatever the reason for getting in touch, a real person on our team reads and replies to every message. We appreciate you taking the time to reach out.